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Electromagnetic Furnace Stirring (EMS) Servicing

Electromagnetic Furnace Stirring (EMS) Servicing

Electromagnetic Furnace Stirring (EMS) Servicing is brought to you by the ALTEK Lifecycle Services team.

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Email us at altsales@harsco.com

Electromagnetic Furnace Stirring (EMS) Servicing is brought to you by the ALTEK Lifecycle Services team. A team with the focus to reduce client life cycle costs of owning and operating ALTEK’s wide range of dross management solutions.

These are the experts behind the scenes, tirelessly ensuring your equipment is always operating at its peak. With our comprehensive preventive maintenance service schedule, we don’t just maintain your machinery, we optimise it, ensuring its performance and longevity.

Benefits Of The Altek Service Plan

With ALTEK's service, you'll enjoy reduced lifetime ownership costs and peace of mind. A bespoke after sales service with priority on site and remote support.

  • Comprehensive Health Check
    • Ensure your ALTEK Electromagnetic Stirrer operates at peak performance with our thorough health checks.
  • Recommended Filter Changes
    • Enhance the lifespan of your ALTEK Electromagnetic Stirrer with timely filter changes.
  • Operator Training
    • Benefit from industry-leading training for up to 20 operators, ensuring your team is skilled and efficient. Having operators trained to our standards will lead to efficiencies resulting in maximised aluminium recoveries.

    Scope Of Work

    Service agreements generally cover all time and travel expenses plus the required and service parts listed below for your ALTEK Electromagnetic Stirrer. In addition, a full operational check will be carried out by our qualified engineers. A Detailed Operational and Maintenance Report with ALTEK Engineer is included as well as equipment training up to 20 employees

    On-Site Work

    • Fully comprehensive operational check of the entire machine.
    • Bolts, nuts, and screws will be validated that they are properly torqued.
    • Magnet inspection clean and test.
    • Power Cables inspected and tested.
    • Cooling system service.
    • Cabinet filter change.
    • Spare parts review.
    • Process review.
    • EMS system tuning / optimisation to maximise efficiency and performance.
    • ALTEK Electromagnetic Stirrer Operator Training of up to 20 operators.

    Remote Work

    • Remote diagnostics.
    • Software support and storage.

    Included Service Parts

    • 4x Flow Mat Filters
    • 4x Box of Filters HV
    • 1x Flow Sensor
    • 1x Water Filter Cartridge

FAQs

Our service agreement ensures comprehensive care for your ALTEK Electromagnetic Stirrer, covering all travel expenses and included service parts. Our skilled engineers conduct a full operational check, identifying potential issues early on. Additionally, we offer industry-leading training for up to 20 operators to keep your team at peak performance.

Absolutely! We understand that unexpected needs arise. You can request an unscheduled visit anytime to ensure your ALTEK Electromagnetic Stirrer remains in top condition. Note that this is paid for separately.

Yes, the service plan can be customised to meet your specific needs. Please discuss your requirements with our Life Cycle Services team.

Yes, our engineers create a detailed report for each day of the service visit, ensuring you have a comprehensive record of all activities and findings.

If your Electromagnetic Stirrer experiences issues between scheduled visits, we will first attempt to diagnose and resolve the problem remotely. If that is not possible, we will dispatch an engineer to your site as soon as possible to get things back on track.

Only included service items are in the agreement. Additional spare parts will need to be purchased separately.

Yes, travel costs for our engineers are included in the service agreement.

If your Electromagnetic Stirrer cannot be repaired on site, it will be returned to ALTEK Europe for further evaluation and repairs.

If you encounter any issues, please reach out to our Life Cycle Services team.

Contact The Altek Lifecycle Services Team

Our team is always happy to help you achieve the best results out of your products.

  • Altek LCS Email Contact alteklcs@harsco.com for Areas Africa, Asia, Europe, Oceana
  • Altek US LCS Email Contact altekuslcs@harsco.com for Areas Caribbean, Central America, North America, South America
  • Altek LCS Senior Manager Ryan Hall WhatsApp +44 74359 38560
  • For our online customer assistance form please follow the directions on the QR code below:
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Explore new and exciting possibilities with ALTEK

Fill out the form and our sales team will reach out to start a conversation about how ALTEK can help your business save money.

UK Office

UK +44 (0)1246 383737

USA Office

USA +1 484-713-0070

For urgent enquiries, email us at altsales@harsco.com

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